Shakera M. Washington is from Charleston, South Carolina. She has a bachelor’s degree in early childhood education and a Master’s degree in Human Services in community psychology. In 2005 Washington switched gears to pursue her master’s degree. She began working with the South Carolina health department with adults as a case manager and facilitating groups for functioning mentally challenged adults. Washington also started working at the South Carolina social services department with intensive care management for foster children. In 2012, she became a triage consultant working at Military One Source, working with military members and their families worldwide to screen and schedule them with individuals and or family counseling and emotional support and other services provided by the Military One Source. She is currently working as a triage consultant for the past nine years as of April 2021.